FAQ

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 1.  What is CICT department?

Centre for Information Technology and Communication is a department of planning and implementing ICT programs for the university. It has been established to support the use of ICT services in the academic and administrative functions of the university.

 

2.  Who is the Director?

The current Director of Centre for Information Technology and Communication is Mr. Nasrudin Bin Abd Shukor.

 

3.  Where is the location of CICT Office?

Centre of ICT UniMAP is located at the Kampus Kubang Gajah, Arau, Perlis.  

 

4.  What are the service that ICT Centre provides?

a.  Provide infrastructure and facilities to support teaching, learning, research and administration.

b.  Develop and maintain a computerized information system university.

c.  Develop and maintain a campus communication network system

d.  Maintaining and repairing the computer equipment and printers.

e.  To provide consultancy services in the field of information and communication technology

f.   Help inculcate the use of information technology at the University.

g.  Perform other tasks as directed by the University Authorities.

h.  Responsible for UniMAP's main website and provides website training for PTjs admin that needs help with CMS Joomla

 

5.  When can I register my thumbprint (new staff) for biometrics attendance?

On every Wednesday, at 10am at Biometric Registration Room, ICT Centre Kubang Gajah Arau.

 

6.  How many division does ICT UniMAP has?

They can be divided into 3 main sections, and each section has their own small units. Please refer below summary:-

Administration and Documentation

Infostructure

a.  Academic Management System

- Academic Unit

- Student Affairs and Alumni Unit

b.  Corporate Management System

- Executive Unit

- Personnel Unit

- Web and Portal Unit

c.  PC and Quality Management

- ISMS Unit

- PC Maintenance Unit

 

Infrastructure

a.  Infrastructure Management and Network Security

- Network Centre Unit

- Network Security Unit  

- Telecommunication and Infra Development Unit

- Network Distributed Campus Maintenance and Operation Unit

b.  Data Centre Management

- Database, Storage and Helpdesk Unit

- Backup and Recovery Unit

- Server Operation, E-mail, Mechanical and Electrical Unit

 

7.  Who are the officers in-charge of the Networking and Security units?

Mr. Mohd Taufik Saidina Omar is the Information Technology Officer in-charge of Network Centre. 

Mr. Mohamad Afiq Durrani Zabidi is the Information Technology Officer in-charge Network Security.  

 

8.  Who are the officers in-charge of the Attendant Registration and Camera?

Mr. Mohd Nasri Mat Isa @ Mat Saat is the Senior Information Technology Officer in-charge.

Madam Siti Hajar Wali is the Information Technology Officer in-charge.

 

9.  Who is the officer in-charge of the Website and Portal Unit?

Madam Sharifah Noor Sahila Syed Jamal is the Information Technology Officer in-charge.

 

10.  Who is the officer in-charge of the Server Operation and Email Registration?

Mr. Zairi Zainon is the Information Technology Officer in-charge.

 

11.  Who is the officer in-charge of the IUSHRM System?

Madam Nor Azima Abu Seman is the Senior Information Technology Officer in-charge.

 

12.  Who is the officer in-charge of the ISMS and PC Maintenance Unit?

Mr. Farihan Ghazali is the Senior Information Technology Officer in-charge.

 

13.  What is the contact number for ICT Helpdesk?

ICT Helpdesk contact numbers are 04 988 5467 or 04 988 5468

 

14.  How may i contact the CICT Office?

You may call us, send us a letter or email to the address below:-

Centre for Information and Communication Technology (CICT),

Universiti Malaysia Perlis (UniMAP),

Kampus Kubang Gajah,

02600 Arau, Perlis.

Tel : 04 979 8229 (Administration and any official documents)

Fax : 04 979 8227

Helpdesk : 04 - 988 5467 / 5468 (Problems with any ICT services)

Email : This email address is being protected from spambots. You need JavaScript enabled to view it.